FAQs
1. How long will it take for my order to reach me?
- In normal circumstances it will take 7 - 14 business days.
2. Can I take your supplements with my medication?
- Our products are natural supplements and have no known side effects, how ever you may consult your physician before use.
3. What if the product doesn’t work for me?
- All our products are backed by a 90 day money back guarantee, if you are not satisfied with the products or see no change you may call us within that period.
4. Are your products FDA approved?
- Our products come under the category of Dietary Supplement which do not require FDA approval under the existing rules.
5. Can I increase the dosage?
- We recommend that you take the supplements as per the recommended dosage.
6. Can I pay by Cash On Delivery?
- We have payment options like CC and EFT only
7. What CC do you accept?
- We accept Visa, Master, Amex and Discover
8. Can my child take your product?
- All our products are recommended for adults, i.e., people who are over 18 years of age.
9. How do I get my money refunded?
- Please send the unused bottles, on receipt of the same we shall refund the money during the guarantee period(Less H&S).
10. What are your working hours?
- 9.00am to 9.00pm EST.
11. What is the toll free number?
- 1-800-474-9495
12. Can lactating mother take your supplements?
- NO
13. Can diabetic person take your supplements?
- Please consult your physician before you take the supplements.
14. Can a heart patient take your supplements?
- Please consult your physician before you take the supplements.
15. Where do I send the cheque?
- Send the cheque made to ‘Goldshield Direct’ at
Goldshield Healthcare Direct
1501 Northpoint Parkway Suite 100
West Palm Beach Florida 33407
United States


