FAQs

1. How long will it take for my order to reach me?

  • In normal circumstances it will take 7 - 14 business days.

2. Can I take your supplements with my medication?

  • Our products are natural supplements and have no known side effects, how ever you may consult your physician before use.

3. What if the product doesn’t work for me?

  • All our products are backed by a 90 day money back guarantee, if you are not satisfied with the products or see no change you may call us within that period.

4. Are your products FDA approved?

  • Our products come under the category of Dietary Supplement which do not require FDA approval under the existing rules.

5. Can I increase the dosage?

  • We recommend that you take the supplements as per the recommended dosage.

6. Can I pay by Cash On Delivery?

  • We have payment options like CC and EFT only

7. What CC do you accept?

  • We accept Visa, Master, Amex and Discover

8. Can my child take your product?

  • All our products are recommended for adults, i.e., people who are over 18 years of age.

9. How do I get my money refunded?

  • Please send the unused bottles, on receipt of the same we shall refund the money during the guarantee period(Less H&S).

10. What are your working hours?

  • 9.00am to 9.00pm EST.

11. What is the toll free number?

  • 1-800-474-9495

12. Can lactating mother take your supplements?

  • NO

13. Can diabetic person take your supplements?

  • Please consult your physician before you take the supplements.

14. Can a heart patient take your supplements?

  • Please consult your physician before you take the supplements.

15. Where do I send the cheque?

  • Send the cheque made to ‘Goldshield Direct’ at
    Goldshield Healthcare Direct
    1501 Northpoint Parkway Suite 100
    West Palm Beach Florida 33407
    United States

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